Hey I am Michael Jay

More Info About Me

Hello, I'm Michael Jay Apuli, a licensed financial advisor with a background in business. I have experience working as an IT Helpdesk, Tech engineer, customer care representative, app support, and QA tester for apps.

Michael Jay A Apuli
Quezon city, Philippines
michaeljayapuli13@gmail.com
Freelancer
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My Skills and Competencies

Orcale
Email Management
Microsoft 365 Admin
Mircrosoft Azure Active directory (Entra ID)
Salesforce
Zendesk

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Bs Aircraft and maintenance technology

Patts College Of Aeronautics

2011
Bachelor of Science in Civil Engineering

Ateneo De Davao University

2018 - 2021
CSS CORP
(Tech engineer, Dev app support, Bug checker.)

Ticket processing, RMA creation, and Dev back-end support.

2018 - 2018
Sykes (GOOGLE PLAY STORE UK)
(Dev app support)

Billing, Account support, and QA tester.

2015 - 2016
ATOS Philippines
(IT helpdesk)

Account creation, Ticket processing, Access approval.

My Services

Technical Engineer

Analyzing and providing clients support in setting up their system wether it's hardware or software.

Customer Care Representative

resolve complaints, process orders, and provide information about an organization's products and services.

Technical Support

Responding to user problems and offering solutions for technical goods and services.

IT SERVICE DESK

Efficiently assist clients in tracking, escalating, and resolving incidents and service requests.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon city,
Philippines
Email :
michaeljayapuli13@gmail.com


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