2019
Bachelor of Science in Business Administration major in Marketng Management
Bulacan State University
More Info About Me
Detail-oriented and proactive Executive Assistant with over 5 years of combined experience in executive support, virtual assistance, and BPO operations. Skilled in procurement, lead generation, and administrative management, with a proven ability to streamline processes and enhance executive productivity. Demonstrates exceptional communication and organizational skills gained from 3 years in the BPO industry—1 year in customer service and 2 years in sales—building a strong foundation in client relations, problem-solving, and multitasking. Adept at using tools such as Google Workspace, Microsoft Office, and CRM platforms, with a reputation for reliability, discretion, and delivering results under pressure.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Sales Representative
Administrative Task
Data Tracking
Certificates
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My Experience and Education
2024
-
2025
Tampa Diabetic Exchange
(Virtal Assistant / Purchasing Officr / Lead Generation)
Responsible in generating leads that sells diabetic supplies. Closes deals ensuring high profit margins. Tracking data base on the deals closed with leads. Ensuring all supplies in the inventory is accurate.
2020
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2021
Concentrix - Amazon Retail
(Customer Service Representative)
Accepts inbound calls from customers with issues with their orders. Responsible for making quick judgments to offer a resolution to resolve the issue that is being raised.
2023
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2024
Beyond Finance (Beehive)
(Chat Support)
Responsible in taking in chat to provide assistance to clients with
concern in their program. Services included in this role are, adjusting bank deposits, explaining the process of the program, reviewing ledger, providing document needed.
2021
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2023
iQor (T-mobile)
(Sales Representative)
Handled inbound calls and chat of prospective customer asking about
phone service. Credit Score checking. Assisting in placing the order by recommending and applying promotion and discounts. Processing the
order.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Sales Representative
A skilled sales person with years of experience
Executive Assistant
Tech-savvy, problem solver, creative
Admin Officer
Organize, detail oriented