Bachelor of Science in Computer Science
AMA Computer Learning Center
I am currently working as Warehouse Inventory controller at Asia brewery Incorp, however before my job is a call center agent for 4 yrs, I experience handling, Tech support, Billing, Sales, Cancellation, Collections.
AMA Computer Learning Center
• Responsible for maintaining and overseeing inventorat the warehouse, conduct regular audit and organized shipment to Achieved 100% SKU inventory accuracy
Achieved Zero inventory difference
• Supervise customer service representatives that process orders,tech support,billings and existing customers that at risk in cancelling there services.
• Addresses complaints of the customers with the goal of increasing satisfaction, and securing renewals or saves.Being a Resolution supervisor, offers like discount and special deals are necessary within the pre established limits.
As a former call center agent i experience handling sales,customer service, billing,cancellation, tech support. We are responsible to make our customers satisfied nor happy with our services.
Responsible in maintaining and overseeing the stocks, receiving and dispatch inside the warehouse.
Search the Internet for information on a wide variety of topics.
Responsible in helping customer. queries and answers customer issue.