2018
Bachelor of Science in Computer Science
AMA Computer Learning Center
More Info About Me
I am currently working as Warehouse Inventory controller at Asia brewery Incorp, however before my job is a call center agent for 4 yrs, I experience handling, Tech support, Billing, Sales, Cancellation, Collections.
My Skills and Competencies
Customer Service Rep
AMAZON Va
Lead Generation
Data Entry
Certificates
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My Experience and Education
2019
-
2022
ASIA BREWERY INC
(Warehouse Inventory Controller)
• Responsible for maintaining and overseeing inventorat the warehouse, conduct regular audit and organized shipment to Achieved 100% SKU inventory accuracy
Achieved Zero inventory difference
2012
-
2015
Iqor Philippines
(Resolution Supervisor)
• Supervise customer service representatives that process orders,tech support,billings and existing customers that at risk in cancelling there services.
• Addresses complaints of the customers with the goal of increasing satisfaction, and securing renewals or saves.Being a Resolution supervisor, offers like discount and special deals are necessary within the pre established limits.
2011
-
2012
Cyber City teleservices
(Call center Agent)
As a former call center agent i experience handling sales,customer service, billing,cancellation, tech support. We are responsible to make our customers satisfied nor happy with our services.
2022
-
2023
Dubor
(Warehouse Supervisor)
Responsible in maintaining and overseeing the stocks, receiving and dispatch inside the warehouse.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer service rep
Responsible in helping customer. queries and answers customer issue.