2007
BS in Computer Engineering
AMACU
More Info About Me
Goal-oriented Team Leader who is looking to grow his career through a management position. I have succeeded in leading a diverse team of coworkers as my previous office underwent an expansion and hope to take what I have learned from this experience and apply it through management.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Wish STR
(Property Management VA (Airbnb and VRBO))
I assisted guests with their check-in by providing all information needed for their stay. Monitored calls and messages during reservations in case the guests needed anything until their check-out time. Scheduled and coordinated cleaning schedules with the cleaning companies. Also, handled coordination when repairs are needed in the listings.
2015
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2017
Alorica
(Customer service representative (Verizon))
I provided assistance to customers on their account issues, purchases, and helped troubleshoot device issues
2017
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2022
TDCX Philippines
(Team Leader/Supervisor (Airbnb))
I was in charge of guiding, monitoring, and leading an entire team of 17 people. I was responsible for inspiring and motivating them to work together toward achieving goals.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.