2013
Associate in Hotel and Restaurant Management
Batangas State University
More Info About Me
Passionate and detail-oriented customer service with over 6 years of experience both in-person and with the financial industry. Trained in conflict resolution and communication. Received multiple awards over the years for exceptional performance. Seeking to utilize the skills I've honed through the years. I am a fast learner and have a positive attitude. Believes in the concept of leadership, teamwork and thrives for success.
My Skills and Competencies
VIDEO EDITOR
GRAPHIC DESIGNER
Social Media Management
Shopify Expert
Data Entry
Content Creator
Executive Assistant
Customer Service
Certificates
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My Experience and Education
2021
-
2023
Wells Fargo
(Wells Fargo)
Process documents for mortgage borrowers such as their employment and salary verifications.
November 2023
-
2024
Jiff Rides
(Executive Assistant)
Data Entry to client website in Wordpress/Squarespace
Reporting through Gsheets and excel
Graphics and Visuals designing through Canva
Meeting scheduling through Calendly and GCalendar
Task organization and tracking through monday.com
2017
-
2021
Teletech
(Customer Service Representative.)
To assist clients with their credit bureau disputes.
2019
-
2020
Tim Hortons
(Senior Crew)
Handles all products, services and inventory for each store assigned.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
Customize Your Store With Our Website Builder.
Executive Assistant
Data Entry to client website in Wordpress/Squarespace Reporting through Gsheets and Excel Graphics and Visuals designing
Customer Service
Initiate outbound calls to fulfill account closure requests and validate fund transfer methods. Respond to customer inqu
VIDEO EDITOR
short / form content