2019
STEM
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES
More Info About Me
I am Michael Adrian Riparip, 21 years old currently a Senior High School Graduate last 2019. I started working in BPO industry last 2019 up until now and I haven’t tried doing any different job aside from Customer Service. Recently I decide to try something different in terms of environment, salary, etc. My goal for now is to explore and learn lot of things that I’m curious about.
My Skills and Competencies
Social Media Management
Amazon VA
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Concentrix
(Advisor 1)
Advisor 1, assisting American customer with their postpaid phone service.
Handling multiple department such as Billing, Retention, Technical Support, Sales and National
Sales Support.
2019
-
2020
VXI
(Technical Support Represantative)
Technical Support Representative, assisting American customers with their technical problem with Home Internet, Telephone and Cable service.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Virtual Assistant
I will likely be tasked with product, supplier, discount, and competitor research.