2015
Hotel and Restaurant Services (undergrad)
College of Sciences and Technology and Communications Inc.
More Info About Me
Hi I am Michaela Angelica A. De Leon you can call me Kae for short. I am 27 years old, I was born on March 10,1996. I got married last March 2022 and leave here in Kuwait. I left the Philippines 5 years ago. My first work here is sales lady and got promoted as Shift Supervisor and after become admin and I left my old company after 3 years contact as I want to pursue my dreams. And now I am working as supervisor in coffee shop. At first entering a new environment with no experience is kinda excited and at the same time I feel nervous how to be a good barista.How can i make a good coffee and a good latte art but I am really thankful with the people around me who patiently help me to grow.And because of them and my hard work I am now handling a shift.
And now I am excited about the prospect of leveraging my skills in a virtual assistant role, where I can contribute to various tasks such as administrative support, copy writing and social media management. My adaptability, coupled with a commitment to delivering quality work, makes me confident in my ability to excel in this new endeavor.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Book Keeping
Video Editor
Certificates
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My Experience and Education
2022
-
2023
Mug Coffee and Roastery
(Barista/Cashier/Shift Supervisor)
• Barista/Cashier/Shift Supervisor
• Doing inventory and stocks ordering
• Knowledgeable on cash handling policy
• Encoding receipts
• Handling customer complaints
• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Supervise and coordinate activities of workers
• Responsible for making quality beverages, generally specialty hot drinks, preparing food orders
• Working on cash register
• Cleaning and stocking the storage room
• Doing tasks quickly and efficiently
• Making sure to form good customer relationships.
• Responsible for organizing the counter as per customers and impression
• Taking the orders politely with customers of different nationalities and giving them a great hospitality to make them feel welcome and assure them to come back.
• Consistent in suggestive selling to complete the meal of the customers, to introduce them for the new product and to increase the sales.
• Working with positive energy during peak hours.
• Dealing with customer complaints.
• Giving customers satisfaction. Trustworthy in receiving cash.
2019
-
2022
Zahrat Cramello
(Admin assistant / Cashier)
• Provides administrative support to ensure efficient operation of office.
• Answers phone calls, schedules meetings and supports visitors.
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
• Exhibits polite and professional communication via phone, e-mail, and mail.
• Supports team by performing tasks related to organization and strong communication.
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
• Maintains office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Contributes to team effort by accomplishing related results as needed.
• Working with positive energy during peak hour
• Giving customer satisfaction
• Working on cash register
• Handling cash properly and efficiently
• Trustworthy in receiving cash
2018
-
2019
Brother Industries Philippines
(Quality Control/Encoder/Logistic)
• Checking all the product is in good condition and quality before delivery
• Inventory of all stock that produce every
• Encoding all paperwork to ensure the product is on track
• Filing and encoding files from production.
• Providing assistance to managers and production staff for all paper works
• Encoding production materials that has been delivered and received.
• Assisting production manager in all of meetings and for scheduled dispatchment of delivery.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.