Hey I am Michael

More Info About Me

Dynamic and results-driven professional with a passion for Documentation, I bring 4 years of experience in project management, data analysis, customer relations. My career has been marked by a commitment to excellence and a proven track record in specific driving sales growth, enhancing customer service, managing complex projects.

My ability to communicate effectively, lead teams, think critically has consistently contributed to achieving Relevant Goals or Results, exceeding sales targets, improving client satisfaction.

Michael C. Guillermo
Cauayan City Isabela, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Bookkeeping

Certificates

C1

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor of Science in Business Administration Major in Financial Management

Isabela State University- Cauayan Campus

2023 - 2023
Amazon Manufacturing Corporation
(Sales Secretary)

· Administrative Support: Perform general administrative duties, including managing phone calls, scheduling meetings, and handling correspondence for the sales team.

· Document Preparation: Prepare and proofread sales documents, reports, presentations, and correspondence, ensuring accuracy and professionalism.

· Database Management: Maintain and update customer databases, sales records, and contact lists, ensuring data accuracy and confidentiality.

· Sales Coordination: Assist in coordinating sales activities, including scheduling appointments, arranging travel, and managing logistics for client meetings and events.

· Communication: Act as a liaison between the sales team and clients, addressing inquiries, relaying information, and providing updates as needed.

· Report Generation: Generate and compile sales reports, performance metrics, and other relevant data to support sales analysis and decision-making.

· Inventory Management: Track and manage inventory levels of sales materials, promotional items, and office supplies.

· Customer Interaction: Assist with client onboarding, follow-up communications, and resolving basic issues or concerns related to sales transactions.

· Meeting Support: Organize and prepare for sales meetings, including setting agendas, taking minutes, and following up on action items.

2019 - 2023
Ropali Group of companies
(Documentation Specialist)

:· Document Preparation

· File Management

· Compliance

· Work closely with real estate agents, attorneys, title companies, and other stakeholders to gather necessary documentation and facilitate smooth transactions.

· Verification: Verify the accuracy of information in documents, such as property details, buyer and seller information, and financial terms.

· Record Keeping: Maintain up-to-date records of all transactions and documentation, ensuring easy retrieval and secure storage.

· Problem Resolution: Address and resolve any discrepancies or issues related to documentation, working with relevant parties to find solutions.

· Reporting: Generate reports and summaries related to document status, transaction progress, and compliance for internal use and regulatory purposes.

· Customer Service: Provide support and information to clients, agents, and other stakeholders regarding documentation processes and requirements

2015 - 2019
Greenwich Sm Cauayan
(Service crew/ Team Leader)

Customer Service, Food and Beverage Handling, Cash Handling, Cleaning and Maintenance, Stock Management, Team Collaboration, Handle customer complaints or concerns promptly and professionally

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cauayan City Isabela,
Philippines


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