Bachelor of Science in Information System
Adamson University
About Me
A fully dedicated and hardworking person who believes in honesty and good relationships. Highly skilled SEO Expert with five years of expertise in both On-Page and Off-Page SEO, giving me the knowledge to outperform the competition. I will have an advantage over other applicants because I am experienced with a variety of website firms.
My Skills and Competencies
SEO Expert
Social Media Manager
Certificates
My Experience and Education
2019
-
2021
WNS Global Services, Inc.
(Sr. Associate - Operations)
The Senior Associate is responsible for managing the smooth day to day workflow of providing Corporate Secretarial Services and Post Incorporation Services
Operational Parameters
• All requests must be responded to within the client agreed SLA.
• All requests must be handled with a minimum 95% accuracy.
• All trackers used to capture information for MIS purposes must be diligently updated at all times.
• Checking the Ops Box and responding to emails / maintaining the workflow.
• Following up on own tasks and following up cases on behalf of absent members of the team.
• Providing responses to queries regarding the processes.
• Send the In progress report to team members weekly to do their follow-ups.
• Processing all work in terms of the agreed Sow.
2015
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2017
iQor Incorporation Philippines
(Customer Service Representative)
Works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
SEO Expert
Tests, analyzes, and changes a website so it is optimized for search engines, and ranks higher in the search results.