2022
DIPLOMA IN INFORMATION COMMUNICATON TECHNOLOGY
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
More Info About Me
I am Micah Francisco, 23 yrs old and I live in Mariveles Bataan. I grew up in a family that is a Christ- centered, been in a music ministry and learned some music instruments such as drums and keyboard or piano and also as a song leader. I find myself loving what I am doing and I believe that it made me who I am as I experienced a lot of things not just doing that but as well as dancing. Learning this thing made me realized that loving and having passion on what you do
is like molding a vase from a clay. It is hard at first but once it is done you will be going to become proud of yourself for not giving up until you make it. It is just once a dream for me to learn these talents and now I actually can do it. As I moved forward into stepping into the future of mine, my heart always make a dream in every journey that I had. But one thing is for sure, whatever may come in my life, I will definitely putting my heart into it and keeping this passion
burning for a sweet success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
NOWCOM
(CONSUMER LITIGATION LEGAL ASSIST)
Handle all phases of pursuing deficiency balances on charged off accounts through litigation, including civil lawsuits and referral to outside attorney firms for such litigation.
2022
-
2023
GENPACT LLC
(PROCESS ASSOCIATE)
Handle customer complaints, provide solutions and alternatives within the time limits and follow up to ensure resolution.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.