2012
Bachelor of Science in Business Administration Major in Human Resources Management
Bicol College
More Info About Me
Hi! I’m Micah Estonanto, someone who finds joy in traveling, exploring new places, and capturing moments through travel videos. I graduated with a Bachelor’s Degree in Human Resources Management, which helped me develop strong communication and organizational skills. For two years, I worked in sales in a hybrid setup
where I learned the value of communication, adaptability, and building strong client relationships.
Now, I’m taking a new step and pursuing a career as a Virtual Assistant to explore more flexible and fulfilling opportunities. I’m excited to bring together my experience in HR and sales with my love for learning and organization. My goal is to help business owners handle their day-to-day tasks smoothly, so they can focus on growing their business — while I take care of the rest with passion and reliability.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2023
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2025
CRIF Philippines Inc.
(Customer Experience Junior/ Sales Account Junior)
• Assisted vendors via phone and email by addressing their inquiries, resolving issues, and providing detailed product and service information.
• Demonstrated strong communication skills to deliver persuasive sales pitches and effectively promote products and services.
• Handled a high volume of daily calls while maintaining professionalism and efficiency.
• Met and exceeded sales targets through strategic upselling and cross-selling based on vendor needs.
• Executed email marketing and invitation emails for multiple vendors across various industries, contributing to revenue growth and increased engagement.
• Resolved vendor complaints promptly and effectively, maintaining high levels of customer satisfaction.
• Delivered daily sales reports to the Sales Manager during team meetings to monitor alignment with sales targets, track progress, and identify areas for improvement.
• Managed the collection and validation of vendor information to ensure accuracy in billing invoice requests.
• Reviewed payment transactions, deposit slips, and vendor registration certificates prior to submission to the payment team for validation.
• Collaborated with cross-functional teams to resolve complex vendor concerns and escalated issues when necessary.
2022
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2022
Gubat St. Anthony Cooperative (GSAC)
(Human Resource Intern)
• Assisted the Human Resource Team in ensuring accuracy and completeness in administrative tasks, such as data entry, record keeping, and filing.
2018
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2018
Prime Water
(Work Immersion Trainee)
• Under direct supervision of IT personnel, performed moderate to complex clerical work; which includes filing, typing, sorting, and maintaining sensitive information and records, and recording payments.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.