2013
Information Technology
Cagayan State University - Aparri
Why Choose Me?
Hi, I'm Micah, and I'm passionate about driving growth for e-commerce businesses. I specialize in helping online brands expand their social media presence, boost engagement, and ultimately increase sales. My strong organizational skills and keen eye for detail ensure that marketing efforts are not only creative but also highly effective.
I'm also adept at driving online sales and boosting revenue by engaging directly with customers and leveraging digital channels. Furthermore, I excel at finding and attracting potential customers, effectively filling the sales pipeline with qualified leads for the sales team.
I'm eager to leverage my comprehensive expertise in digital marketing, customer service, e-commerce, and lead generation to contribute to a dynamic team and help a company thrive in the fast-paced e-commerce landscape.
My Skills and Competencies
Social Media Management
Graphic Designer
E-commerce
Customer Relations Management
Sales Representative
Lead Generation Specialist
Certificates
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My Experience and Education
2024
-
2025
Cleyman Social Media
(Social Media Engager / Lead Generation Specialist / Email Marketing / Website Design)
I'm the voice and ears of a brand online, crafting engaging content, sparking conversations, and building a vibrant community to foster genuine connections.
My focus is finding and qualifying potential customers, effectively filling the sales pipeline with high-quality leads for the sales team.
I design and execute compelling email campaigns, segment audiences, and optimize for maximum engagement and conversions to nurture leads and retain customers.
I update websites, focusing on how they look, how easy they are to use, and making sure they're visually appealing and work well.
2019
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2021
United Furniture - Dubai, United Arab Emirates
(Social Media Marketing Assistant / Sales Representative / Admin Assistant)
Create a content and upload photo be posted in company’s social media platforms (Instagram & Facebook business accounts)
Attend, answer and engaged to all inquiries of the client through comment section, live chat and personal message on the page, taking orders through online and also at store
Handling customer complaints in calm and professional manner and taking action on necessary
Perform clerical duties, including typing, sending emails, organizing files, monthly inventories, update pricing, description and image of item, answering inbound and outbound calls
Assist customer needs, suggest and show them the best furniture that suits on the comfort of their home.
2017
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2019
Gautier (Stylish French Living) - Doha, Qatar
(Social Media Manager / Sales Representative / Admin Assistant)
Capture multimedia at store to be uploaded in social media platforms(Instagram & Facebook)
Engaged to the customers, promptly reply to all inquiries
Knowledgeable about the product line, availability and technical, ensures on giving an appropriate explanation specific features to the clients
Prepare quotations, invoices, delivery notes, packing lists, and other supporting documents to the Finance department
Help the clients to make them a best decision in selecting their furniture, closing the deal and ensuring
2013
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2017
Mercury Drug Corporation - Manila, Philippines
(Cashier / Pharmacy Assistant / Customer Care Attendant)
Promptly greeted and politely take customer’s order, dispense proper medicine and amount based on the indicated number on the prescription
Operate cash register, assist customer’s needs, submit sales report, annual inventory
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
E-commerce / Sales Representative
I drive online sales and boost revenue by engaging directly with customers and leveraging digital channels
Lead Generation Specialist
I find and attract potential customers, effectively filling the sales pipeline with qualified leads.