Information Technology
Cagayan State University - Aparri
Hi, I’m Micah, and I am passionate about helping social media businesses to grow their followers, likes, sales and to fulfill their dream. As an organized and detail-oriented individual, I love to share my well-rounded talent that will utilize my ability on marketing sales expertise and provide career growth to the fast-paced world of social media. Also, I am seeking an opportunity to leverage my exceptional customer service skills and communication skills in a dynamic environment. I am eager to contribute my dedication, adaptability, and willingness to learn to provide valuable support and contribution to the success of the team and the company.
Cagayan State University - Aparri
Create a content and upload photo be posted in company’s social media platforms (Instagram & Facebook business accounts)
Attend, answer and engaged to all inquiries of the client through comment section, live chat and personal message on the page, taking orders through online and also at store
Handling customer complaints in calm and professional manner and taking action on necessary
Perform clerical duties, including typing, sending emails, organizing files, monthly inventories, update pricing, description and image of item, answering inbound and outbound calls
Assist customer needs, suggest and show them the best furniture that suits on the comfort of their home.
Capture multimedia at store to be uploaded in social media platforms(Instagram & Facebook)
Engaged to the customers, promptly reply to all inquiries
Knowledgeable about the product line, availability and technical, ensures on giving an appropriate explanation specific features to the clients
Prepare quotations, invoices, delivery notes, packing lists, and other supporting documents to the Finance department
Help the clients to make them a best decision in selecting their furniture, closing the deal and ensuring
Promptly greeted and politely take customer’s order, dispense proper medicine and amount based on the indicated number on the prescription
Operate cash register, assist customer’s needs, submit sales report, annual inventory
Sales Representative
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.