2016
Bachelor of Science in Hotel and Restaurant Management
XICATS
More Info About Me
Welcome! I'm glad you're here. I'm an expert in Social Media Management, General Virtual Assistant, Cold Calling, Customer Service, Management, Marketing, and Sales.
- I am able to handle multiple tasks on a daily basis.
- I am a dependable person who is great at time management.
- I am always energetic and eager to learn new skills.
- I am always coming up with innovative ideas.
- I am flexible in my working hours, being able to work evenings and weekends.
- I am a talented, ambitious, and hardworking individual, with broad skills and experience in digital and printed marketing, social media, and leading projects. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure.
A key strength is a communication; building strong relationships with people in order to deliver the best results.
My Skills and Competencies
Social Media Management
Graphics Design
Data Entry
Content Creation
Cold Calling
Appointment Setting
Administrative
Phone Support
Certificates
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My Experience and Education
2022
-
2022
MMM Home Buyers
(Cold Caller)
In this role, you will be responsible for making outbound calls to real estate agents, letting them know about our products and services.
2017
-
2022
Concentrix
(Customer Support Associate)
Worked with manufacturers and vendors to answer customer questions. Maintained 91% customer service satisfaction rating for 4 years straight. Resolved customer and vendor issues quickly.
2016
-
2017
IQOR
(Customer Support Associate)
Use questioning and listening skills that support effective telephone communication. Understand the impact of attitude in handling calls professionally effectively dealing with job stress, angry callers, and upset customers use the most appropriate way to communicate with different behavior types on the telephone.
08/2022
-
05/2023
WarCap
(Virtual Assistant)
In this role, I successfully managed their social media accounts, created flyers, and scheduled appointments with loan officers, buyer's/seller's agents, and other clients.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.
Real Estate Virtual Assistant
Real Estate Virtual Assistant
Cold Caller
Cold Caller
Appointment Setter
Appointment Setter