Certificate of Completion
General Virtual Assistant (GVA)
Online Course/Training
Highschool Diploma
Jacobo Z. Gonzales Memorial National High School
Hi there! I'm Mhel Jane Fernandez. With 9 years of experience in sales, I've honed my skills in providing excellent customer service and managing data with precision. I handled almost all of our companies deliveries and walk in customer daily, and I also maintained a 98% accuracy rate in data input. My background has given me a solid foundation in data entry, which I'm passionate about and eager to excel in as a virtual assistant.
Though I’m new to the virtual assistant role, but I’m diving in with enthusiasm and a growing skill set in Bookkeeping, Medical VA and Social Media Management. I’m detail-oriented, reliable, and thrive on helping businesses streamline their operations. My goal is to be the extra set of hands you can count on, whether it's managing your emails, keeping your calendar organized, or ensuring your social media presence shines. I’m excited to bring my dedication and passion for learning to support your business every step of the way.
If you're looking for a motivated and organized virtual assistant who's ready to contribute and grow with your team, I'd love to connect and see how I can help you achieve your goals.
General Virtual Assistant (GVA)
Online Course/Training
Jacobo Z. Gonzales Memorial National High School
-I finish a 5-8 hours of training on how to become a general virtual assistant.
-Sales Representative, I interact with potential and existing customers, understanding their needs and offering appropriate products and services. I also handle the processing of customer orders, ensuring accuracy and timely delivery.
-Cashier, I manage customer transactions, including cash, credit/debit cards, and other forms of payment, while ensuring accuracy.
-Data Encoder, I input data accurately and efficiently into MS Excel and Google Sheets, such as daily and monthly sales monitoring. I also maintain a customer database to track delivery addresses, emails, and contact information.
-Checker, I verify the accuracy of orders, delivery receipts, and other documents to ensure all information matches the physical items or records.
-Sales Repsentative
-Data Encoder
-Cashier
-Im a sales person in this company, it is a merchandising store
Recording and tracking financial transactions, this helps to ensure accuracy and compliance with financial regulations.
Reliable and versatile, I handle your admin tasks, emails, and more, giving you time to focus on what matters most.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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