Hey I am Mary Grace

Virtual Assistant / CSR

I am an experienced Customer Service Representative with over three years and six months of experience handling customer support over the phone.

I am also an experienced Helpdesk Technician with one year and five months of solid experience handling technical issues via phone, chats, and emails.

I am trained to answer inquiries with clarity and professionalism. I am very detail-oriented to make sure that whatever complaints and inquiries I receive, I will be able to capture every detail to make sure I can provide the best service for a customer.

I am an aspiring Executive Assistant. I may not have any experience yet, but I did enroll in training to learn and to be an effective Executive Assistant. During the training that I have taken, I learned multiple Executive Assistant tasks such as Email, Calendar, Expense, and Travel Management. I also learned how to use Project Management tools such as Trello and Asana. The training gave me the confidence to enter the freelancing world, especially, the Executive Assistant field. I am more than confident now to be an Executive Assistant and more excited to build connections with my future clients. I wanted to be part of the success of their businesses.

Let us connect and grow your business together! I will help you in every possible way that I can!