2018
Information and Communications Technology
University of the Cordilleras
More Info About Me
Detail-oriented Virtual Assistant and Company Generalist with years of experience and a zest for solving complex problems. Seeking to use proven project management and design skills to improve quality, efficiency for every metric standard.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2024 february
-
Current
Windermere CA
(Admin Assistant/Marketing Specialist)
Taken Administrational role to close and engage on realty deals.
Marketing specialist producing content for Windermere Realtors upon request
2021 january
-
january 2024
Falcon Virtual Services
(Dispatcher)
-B2B mediation for 50+ DSP business throughout US.
-B2C call and chat support management.
-Utility order quality assurance and confirmation. zuppler back-end data encoding and Billing precision.
-Dispatched drivers routing and delivery quality assurance.
-Business Liason for quality and control monitoring for catering orders.
2020 april
-
2020 september
Brew Business Solutions
(Founder)
-Business management.
-HR hiring and compilation.
-lead generation specialist.
2018 December
-
2020 January
Concentrix/Convergys
(Quality Overseer)
-Quality overseer call listening and agent coaching key improvements.
-Ebay UK escalations team handling supervisor calls.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.