2016
BS Criminology
Negros Oriental State University- Bayawan
Who I am & What I do.
Hi, I'm Mervebs Pacquiao or you can call me Merv'z. I'm from the Philippines. I have my Bachelor Degree.I work as a Customer Service Representative, Risk Analyst, and Business Development Representative.
I specialize in data entry and lead generation to support businesses in optimizing their sales and operational processes. I have a keen eye for detail, ensuring high accuracy in data management tasks, and I am skilled at using various CRM platforms, spreadsheets, and database management tools. My lead generation strategies have consistently delivered high-quality prospects, improving conversion rates and business growth for my clients.
My goal is to help streamline your workflow, improve efficiency, and generate valuable leads that drive business success. I am committed to delivering results with professionalism, punctuality, and a client-centered approach.
Core Competencies
This section highlights my key strengths and specialized skills that drive my success. It showcases my expertise in essential areas and how my abilities align with role requirements and support organizational goals.
Social Media Management
Graphic Designer
Data Entry
Content Creator
Lead Generator
Email Marketing
Certificates
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My Experience and Education
2023
-
2024
UBIQUITY- Cyber Center, Bacolod City
(Risk Analyst | Business Development Representative)
Outsourcing, Research, Sending emails, Lead Generator
2022
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2023
IQOR- Mandalagan, Bacolod City
(Customer Service Representative)
This is a seasonal account called 1800flowers.com. Where we help deliver smiles by selling flowers, provide helpful information and we need to create a satisfied customer with every call.
2018
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2019
57 Solar and Wind Energy System Inc. (SOLWIND ENERGY)
(Admin-Assistant and Online Marketing Assistant)
File management, Ordering office supplies and managing stocks, Scheduling meetings and appointments, Taking phone calls and replying to our Facebook Page inquiries.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Email Marketing
Promote products or services, send thought leadership pieces, or connect with their audience in other ways. A thoughtful