2012
Bachelor or Science in Hotel and Restaurant Management
University of Cebu
More Info About Me
Hi, I'm Meraflor, an experienced Airbnb Senior Support Ambassador. I can help you make your listing get noticed to all potential guests. I have the ability to plan and strategize things. I prioritize revenue generating task and can communicate effectively. Contact me and let's talk!
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2022
Airbnb
(Case Manager / Senior Support Ambassador)
-I handle cases about Hosts and guests complaints about ongoing,completed and upcoming reservation
-I mediate, investigate, and issue decision
-I assist guest in booking a reservation
-I assist Host on how to manage and create listing listing
-I handle review disputes
2018
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2019
EBay
(Escalations Specialist/ Resolutions Team)
-I'm responsible in handling buyer and seller complaints
-I mediate, investigate, and issue decision
-Tracking guests parcel
-Handling buyer and seller review disputes
2017
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2018
Delta Airlines
(Customer Support Ambassador)
-Booking, cancelling, and rescheduling flights
-Answering customers general questions about Delta Airlines
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.