Hi there! I am Melvin

Let's get to know each other!

My interest in e-commerce and the many facets that come with it started in 2020 - just before the pandemic started. I worked as an email and chat support for 2 different e-commerce brands for 1 year and 6 months. After that, I ventured on another platform which is content moderation. However, my fascination with e-commerce did not waver and I tried to make a startup website through Shopify. Although it did not go well, I still have with me the knowledge and the drive to maybe push further in the future. After that, I enrolled in proper training on Lead Generation and Email Marketing to widen my knowledge of my chosen niche.

Relative areas of expertise are:
- Lead Generation (SQL, Apollo.io, and Google Data Scraping)
- Email Market/CRM (Mailchimp, Klaviyo, and Zendesk)
- Email and Chat support (Zendesk)
- E-commerce Store Management, Product Research, Product Upload (Shopify)

Additional skills:
- Content Moderation and Annotation (Meta)
- Graphic/Logo Design (Canva)

Melvin S. Quema Jr.
Davao City, Philippines
Freelancer
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My Skills and Competencies

Shopify store management
Customer Support
Email Marketing
Lead Generation Expert
Data Entry
Community/Content Moderation

Certificates

General Virtual Assistance
Lead Generation and Email Marketing

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2011-2015
Bachelor of Arts, Major in Philosophy

St. Francis Xavier College Seminary

2015-2018
Bachelor of Arts, Major in Philosophy

University of the Immaculate Conception

2018 - 2020
Alorica
(Lyft - Email and Chat Support)

2020 - 2021
Siblings Solution Inc.
(VidaXL - Email and Chat Support)

2021 - 2021
Awesome OS, Inc./Awesome CX
(MeUndies - Email and Chat Support)

2021 - 2024
Concentrix
(META - Content Moderation, Annotation)

My Services

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Lead Generation Expert

Support in building a pipeline of leads to meet business plans, quotas, and company objectives.

Shopify Store Management

Create and manage a Shopify store, find profitable products to sell, and upload them to the store.

Email Marketing

Create engaging and personalized campaigns that target different types of customers using CRMs.

Customer Support

Responding to customer inquiries, resolving issues, providing information, and building rapport through Email and Chat.

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines


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