Hey I am Melody

🌟 Welcome to My Virtual Space! 🌟

Hey there! I'm Melody, your go-to General Virtual Assistant and Freelancer. With a passion for organization and a knack for problem-solving, I'm here to simplify your tasks, streamline your projects, and free up your time for what truly matters.

What I Bring to the Table:

πŸ“Š Efficient Management: From scheduling to data entry, I thrive on making processes smoother and more efficient. Let me handle the details so you can focus on the big picture.

πŸ–‹οΈ Creative Assistance: Whether it's crafting engaging content, designing eye-catching visuals, or brainstorming fresh ideas, I'm here to infuse creativity into your projects.

πŸ“¬ Effective Communication: Clear and prompt communication is key. I'll ensure that you stay in the loop and that tasks are completed seamlessly.

πŸ” Research Wizardry: Need insights? I'm skilled at diving into research to provide you with the information you need to make informed decisions.

🌐 Tech-Savvy Support: From managing your online presence to tech troubleshooting, I've got your back in the digital realm.

Why Work with Me?

Because I don't just see tasks, I see opportunities to make your life easier and your business more successful. As a dedicated freelancer, I take pride in offering personalized solutions tailored to your unique needs.

Let's Collaborate:

Whether you're an entrepreneur, creative professional, or just someone seeking a helping hand, I'm here to collaborate and bring your vision to life. Let's connect and discover how I can be an asset to your journey.

Cheers to simplifying, strategizing, and succeeding together! πŸš€πŸ“šπŸŽ¨β˜•

Melody O. Carangan
Malolos, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Video Editing
Social Media Management
Intuit QuickBooks Online
Data Entry
Content Creator
Administrative tasks
Facebook Ads
E-commerce Management
Canva
MS Office
Website Creation
Xero Accounting Software

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2008
Associate in Computer Science(2 years Diploma)

PRIVATE UNIVERSITY
STI College - Malolos
McArthur Highway, Veritas Compound, Barrio Dakila, Malolos City.

2019 - Present
ISC (Abu Dhabi, UAE - Offline)
(Procurement Assistant (Follow up Clerk ))

*Created and generated Requests for Quotation (RFQ), proposals, and purchase orders (PO) to support procurement activities.
*Verified and proofread documents to ensure accuracy and adherence to established guidelines.
*Archived documents based on purchase orders and categorize them for easy retrieval.
*Follow up on important matters, including pending approvals, deliveries, and deadlines, to ensure timely resolution.
*Updated and maintain log sheets to track document progress, pending actions, and completion.
*Monitored, updated, and generated attendance sheets for technical employees, ensuring accurate records are maintained.
*Prepared necessary documents and paperwork for claiming funds, adhering to financial guidelines and procedures.
*Assisted with general procurement administrative tasks, such as data entry, filing, and maintaining records.
*Collaborated with cross-functional teams to gather and compile data required for reports and presentations.
*Documenting meeting minutes.
*Conducted research and gather relevant information to support procurement activities and decision-making processes.
*Conducted regular quality checks on documents and processes to identify and resolve any discrepancies or issues.
*Maintained confidentiality and handle sensitive information with discretion and integrity.
*Supported the development and implementation of efficient administrative processes and procedures.
*Coordinated with vendors and suppliers to ensure timely delivery of goods and services.
*Performed data analysis and generate reports to support management decision-making.
*Collaborated with team members to improve overall departmental efficiency and effectiveness.
*Stayed updated on industry trends and best practices in procurement administration.
*Undertake any other administrative tasks as assigned by the supervisor.
*Upholded a professional and positive work environment, promoting teamwork and collaboration.

2018 - 2019
L4YOU Transportation (US based)
(General Virtual Assistant (GVA))

Handled small logistics trucking business operations, providing valuable support to ensure smooth day-to-day operations.
Dispatched carriers, coordinating schedules, and ensuring timely pickups and deliveries.
Assisted in booking loads both intrastate and interstate, optimizing routes and maximizing efficiency.
Updated reports, maintaining accurate and up-to-date records of shipments, expenses, and other relevant data.
Managed inbound and outbound emails, ensuring prompt responses and effective communication with clients, partners, and team members.
Handled inbound and outbound phone calls, providing professional and courteous assistance to customers and stakeholders.
Provided technical assistance to team members, troubleshooting issues with software, tools, and systems.
Monitored staff and agents, ensuring compliance with company policies and procedures.
Assisted in the hiring process for staff and agents, including posting job listings, reviewing applications, and conducting initial screenings.
Facilitated the onboarding process for new staff and agents, providing training and support.
Communicated and reported directly to the CEO, providing updates on operations, performance, and other relevant matters.
Handled various administrative tasks related to trucking logistics, such as data entry, filing, and document management.
Prepared and maintained accurate records of invoices, bills, and other financial documents.
Coordinated with vendors and suppliers, ensuring timely delivery of goods and services.
Assisted in managing and organizing company calendars, scheduling appointments, and coordinating meetings.
Handled customer inquiries and resolved issues or complaints in a professional and timely manner.
Collaborated with team members to improve processes and streamline operations.
Conducted regular quality checks to ensure compliance with company standards and procedures.
Upheld a professional and positive work environment, promoting teamwork and collaboration.

2018 - 2018
Freelancer.com
(Data Entry/Research (Short Project Based))

Data Entry and Organization:
Methodically copying URL links and associated data from the Walmart website.
Ensuring precise and error-free data entry into designated Excel sheets.
Categorizing and subcategorizing the information based on predefined categories to facilitate easy access and retrieval.
Accuracy Verification:
Conducting thorough checks to ensure the accuracy and consistency of the entered data.
Scrutinizing the gathered information for any errors, inconsistencies, or duplicates.
Maintaining a high level of attention to detail to uphold data integrity throughout the data entry process.
Image Handling and Delivery:
Adhering to client specifications, diligently saving and organizing images according to their specific requirements.
Compiling the requested images into a compressed zip folder.
Promptly delivering the image files to the client, ensuring a smooth and efficient transfer process.
Client Communication and Collaboration:
Establishing professional and effective communication channels with clients to clarify project requirements and expectations.
Collaborating closely with clients to address any inquiries, provide project updates, and ensure alignment throughout the data entry and image delivery process.
Confidentiality and Data Protection:
Maintaining strict confidentiality and upholding data protection measures while handling sensitive or proprietary information.
Adhering to privacy regulations and respecting client confidentiality agreements to ensure the security of all entrusted data.

2018 - 2018
SEOFirmLA Β· Freelance
(Marketing Assistant (Lead Generation Specialist))

We are offering a free SEO analysis of the company’s website and marketing services, to see if we can connect them with a provider that can improve their performance.
We are offering them the ability to speak with some of the top SEO professionals in the world, with no obligation or pressure, just to see if they can help the client with their search ranking.

My responsibilities includes:

Lead Generation Strategy
Prospecting and Outreach
Content Marketing and SEO
Lead Nurturing and Qualification
Database Management and Reporting
Collaboration and Communication
Industry Knowledge and Professional Development

2011 - 2017
Sabaya Aljandawil Beauty Center Β· Self-employed
(Entrepreneur)

My responsibilities include:

Business Strategy and Planning
Financial Management
Staff Recruitment and Management
Salon Operations
Client Management
Marketing and Promotion
Product and Service Selection
Regulatory Compliance
Business Growth and Expansion
Professional Development

2010 - 2011
La Cigale Hotel, Doha
(Receptionist/Hostess/Busgirl)

Greeted guests with a warm and welcoming demeanor, providing excellent customer service upon arrival.
Managed guest inquiries and requests promptly and effectively, resolving issues and providing appropriate solutions.
Maintained a clean and organized reception area, ensuring a positive first impression for guests.
Answered incoming phone calls and directed them to the appropriate departments or individuals.
Managed guest reservations, ensuring accuracy and timely updates to the hotel's reservation system.
Assisted in coordinating guest check-out procedures, including processing payments and issuing invoices.
Provided assistance to guests with special needs or requests, ensuring their comfort and convenience.
Provided support to other departments as needed, including assisting with administrative tasks and data entry.
Handled guest complaints and concerns professionally and efficiently, escalating issues to the appropriate management personnel when necessary.
Maintained a strong knowledge of hotel facilities, local attractions, and events to assist guests with inquiries and recommendations.
Ensured adherence to hotel policies, procedures, and safety regulations at all times.
Participated in training and development programs to enhance skills and knowledge of hotel operations.
Supported the smooth operation of the hotel's restaurant and bar by assisting with hosting, seating, and bussing tables.
Maintained cleanliness and orderliness in the dining area, ensuring a pleasant atmosphere for guests.
Assisted in taking food and beverage orders, delivering orders to tables, and providing attentive service to guests.
Prepared and set up tables for service, ensuring proper presentation and arrangement of tableware and decorations.

2009 - 2009
Manila Southern Association (SM Department Store - Marilao, Bulacan)
(Department Store Checker Β· Contract)

Greeted customers with a warm and friendly demeanor, providing excellent customer service throughout their shopping experience.
Assisted customers in locating and retrieving items, answering inquiries, and providing product information as needed.
Bagged and packed purchased items securely, ensuring proper handling and preventing damage.
Collaborated with the sales team to ensure seamless coordination and efficient customer service.
Assisted in handling customer complaints and concerns, resolving issues, or escalating them to the appropriate supervisor when necessary.
Conducted inventory checks and reported any discrepancies or shortages to the supervisor.
Assisted in implementing promotional activities and providing support during special events and sales periods.
Assisted in monitoring and enforcing security measures, such as verifying identification for age-restricted products.
Ensured compliance with company policies and procedures, including cash handling and return/exchange policies.
Maintained knowledge of current promotions, discounts, and loyalty programs to inform and assist customers effectively.
Assisted in reconciling the cash register at the end of the shift, ensuring accurate balancing and proper documentation.
Supported the implementation of new technology or systems for improved checkout processes.
Assisted in training and mentoring new checkers/counters, providing guidance and support.
Collaborated with team members to maintain a positive and cooperative work environment.
Assisted in managing customer inquiries and requests via phone or in-person, providing accurate information and assistance.
Handled returns and exchanges, following established procedures and ensuring customer satisfaction.
Upheld a professional and friendly demeanor at all times, reflecting the high standards of SM Supermalls.

2008 - 2009
AC/EDZ Browser Computer Shop
(Computer Shop Attendant/Server Counter/IT)

Greeted customers with a friendly and professional demeanor, providing excellent customer service throughout their visit to the computer shop.
Provided technical assistance to customers, troubleshooting hardware and software issues and resolving them promptly.
Operated the server counter, monitoring computer usage, tracking time, and ensuring fair and efficient usage for all customers.
Managed customer accounts, ensuring accurate billing and maintaining updated records of customer usage and payments.
Assisted customers in accessing and navigating the internet, providing guidance on various applications and websites.
Installed and updated software applications and programs on customer computers, ensuring optimal performance and security.
Assisted in maintaining computer equipment, including cleaning, organizing cables, and performing minor repairs when necessary.
Assisted in managing computer inventory, monitoring stock levels, and coordinating with suppliers for equipment replenishment.
Assisted in maintaining the cleanliness and organization of the computer shop, including workstations, desks, and common areas.
Assisted in managing and troubleshooting network connections and internet connectivity issues.
Conducted regular backups of customer data and ensured the confidentiality and security of customer information.
Assisted in organizing and facilitating computer training sessions and workshops for customers, sharing knowledge and expertise.
Assisted in implementing and maintaining security measures, including antivirus software and firewalls, to protect customer systems from threats.
Handled customer inquiries and requests via phone, email, or in person, providing accurate information and assistance.
Assisted in managing customer complaints and concerns, resolving issues, or escalating them to the appropriate supervisor when necessary.
Upheld a professional and customer-focused demeanor at all times, reflecting the high standards of AC/EDZ Browser Computer Shop.

My Services

Testimonials from Previous Clients

Hear what my satisfied clients have to say about their experiences.
Author

Mr. Rinosh K

"Ofcourse will hire her again, very hard working and very nice person to work with, 100% dedicated and committed" "Fantastic work. Super dedicated and committed, finished it with least time, I love to work with her again"

Author

Coach Khrizza

"From the moment Melody joined our organization, it was evident that she possessed an exceptional aptitude for bookkeeping. Her dedication, attention to detail, and commitment to accuracy have consistently impressed us."

Author

Mr. Rinosh K

"Again Super work. Most dedicated and committed, finished it in time, I love to work with her again"
"Again Fantastic work in Time. Good communication , well dedicated and committed, I love to work with her again"

Author

Coach Khrizza

"Throughout her internship, Melody has displayed an unparalleled work ethic and a remarkable ability to handle complex bookkeeping tasks with ease. She consistently met and exceeded our expectations, contributing to the overall efficiency and accuracy of our financial operations."

Author

Coach Khrizza

"It has been a pleasure to have Melody as part of our team, and I have every confidence that she will continue to achieve great success in her career."

Author

Coach Fhey

"Proud of you for overcoming your fears and trying to be a better of yourself.
I am excited what you will achieve more on the coming days! Congrats for being the best intern of Batch 4!"

Author

Josh T.

"So far Mel has been on my team for less than a week and she's already added a massive impact through her graphic designs and efficient work speed! I look forward to a long, successful future of working!"

Author

Maria M.

"My review for Melody Carangan is based on my experience with all the work she has done on my business cards, flyers, cover photos, profile photos, and other digital marketing photos. I am very impressed and could not say anything I can pick on that particular work that she did. All in all, I am giving her 5 stars."

Author

Mr. C.B

"Both E*** and I were very impressed with your professionalism and process. Thank you!"

Author

Coach Fhey

"I had Melody as an intern for my Quickbooks online bookkeeping business, and I was very impressed with her skills and knowledge. She was able to quickly learn the ins and outs of the software, she was always willing to go the extra mile."

Author

Coach Fhey

"She was also a pleasure to work with, and she was always positive and enthusiastic.
I would highly recommend Melody to anyone looking for someone to rock their online bookkeeping."

Author

Allyssa San Juan

"Melody performs well in her role as a content writer intern. She consistently produces quality content with a swift writing pace. Her proactive attitude and unwavering dedication have played a pivotal role in the success of our projects."

Author

Cris Bandalan

"Thank You Ms. Melody for updating my CV using the new format. I will refer you to some of my friends."

Author

Kim Marimon

"Melody's been doing my CV/ Resume Edits for the last 3-4 years, also had refer some of my friends to take service from her, easy to transact with and work is quick with quality"

Author

Kim Marimon

"she don't settle for less she always exceeds customer's expectation and has been very open for changes according to your (customers) demands! Highly Recommended!"

Author

Mr. Rinosh K

"Again Fantastic work in Time. Good communication, well dedicated and committed, I love to work with her again."

Author

TL Mikey

"Thank you, Melody, for being an awesome member of our Xero team. She's one of my best team members. As a Xero Pro Advisor, her proactive troubleshooting skills and unwavering initiative have made a significant impact on our success."

Author

TL Girley

"Melody is so proactive towards the internship program. I like her sense of leadership that she shows along the program, she make sure everyone in the team gets an easy access to all the FAQS that the team commonly experience up until the last day. She shares everything that she believe can help her teammate."

Author

TL Jaycel

"You may seem unfamiliar with some matters in accounting but the eagerness to learn is there. With your patience and effort to learn, you can be what you want to be."

Author

Mr. Rinosh K

"You were super fast and dedicated."
"Successfully delivered project on least time.
Data entry almost thousands of entry in a least time."


Works

Let's work together !

I am available for freelance projects.
Hire Me

Connect with Me!
Feel Free to Reach Out to Me for Inquiries, Collaborations, or Just to say hello! I'm Here to Assist You in Any Way I Can!

Address :
Malolos,
Philippines


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