Hey I am Melmar

More Info About Me


Melmar H. Fernando
City of Santa Rosa, Philippines
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My Skills and Competencies

Social Media Management
Bookkeeping VA
Data Entry
Content Creator


My Experience and Education

Blank Year
Associate in Hotel and Restaurant and Management

University of Perpetual Help Binan, Laguna

2021 - 2023
One Virtual Desk
(Virtual Assistant)

- Real estate cold caller both real estate broker and investor – Outbound call for leads to pre-qualify properties
- Skip tracing – Phone number look-up for target leads
- Administrative Assistant – Process administrative requests that are in line with the business owner’s needs
- Social Media Content Creator – Creatives using Canva, Offeo, Adobe Lightroom
- E-mail Marketer – Sending email blasts to potential leads that are subscribed to companies’ profile to look for potential partnerships and sales.
- CRM management.
- Provide constant and real time communication with the team for updates.

2018 - 2020
iQor Philippines
(Customer Service Representative, Subject Matter Expert)

- Assist customers with phone etiquette and provide customer service satisfaction.
- Resolve technical issues (Network and Device issues)
- Resolve bill related issues (process payments, bill disputes, Bill inquiry, refunds)
- Order Support

2016 - 2018
IBM Philippines
(Business Support Representative)

- Generate ticket for all businesses that acquired IBM machines.
- Gather specific information before dispatch.
- Analyze machine issue and dispatch ticket to a specific technical department.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Bookkeeping VA

Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.


Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
City of Santa Rosa,

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