2021
Bachelor of Secondary Education Major in Mathematics
Visayas State University
About Me
Freelancer | BPO Specialist | Licensed Professional Teacher | Pro VA-Certified Webinar Graduate
With a strong foundation in the BPO industry spanning two years, I've honed exceptional communication, problem-solving, and customer service skills. My tenure in this fast-paced environment has equipped me with the ability to thrive under pressure while delivering top-notch results.
As a Licensed Professional Teacher in the Philippines, I bring a pedagogical edge to my freelancing endeavors. My understanding of educational methodologies and effective communication allows me to craft engaging content, ensuring clarity and comprehension in all deliverables.
I've further augmented my expertise through a comprehensive webinar with ProVA, amplifying my skill set with advanced techniques and strategies. This training has empowered me to provide tailored solutions, elevate productivity, and maintain a client-centric approach in every project.
My multifaceted background enables me to offer a unique blend of BPO finesse, educational proficiency, and cutting-edge strategies, ensuring exceptional outcomes for every freelance project I undertake.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
October 2023
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March 2024
Medicare Solutions
(Appointment Setter)
As an Appointment Setter for a Medicare account, I am responsible for reaching out to potential clients, providing them with basic information about Medicare plans, and scheduling consultations. I confirm and follow up on appointments, keep accurate records in the system, and ensure a seamless scheduling process. I strive to meet daily and weekly appointment-setting goals while delivering excellent customer service and maintaining a professional approach in every interaction.
2023
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2023
Boldr Impact
(Sales Development Representative)
A sales development representative (SDR) is an inside sales representative that focuses on outreach, prospecting, and lead qualification. SDRs don't focus on closing business, but on connecting with as many leads as possible and determining if they're good customer fits. SDRs move leads through the sales pipeline.
September 2024
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February 2025
Sweetleads
(Lead Generation Specialist)
As a Lead Generation Specialist in the Medicare field, I reach out to potential clients to inform them about new doctor's offices in their area. I provide essential details about the services offered, location, and how they can benefit from these healthcare providers. My goal is to generate interest, answer basic questions, and connect them with the right resources for their Medicare needs. I ensure each interaction is informative, professional, and helps clients access quality healthcare options.
2021
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2023
Mancao E-connect Business Solutions (MEBS)
(Outbound Call Agent)
An outbound call agent is responsible for making outgoing calls to prospective or existing customers. They play a crucial role in generating sales leads, conducting market research, and providing customer support or telemarketing services.
My Services
Lead Generator
Generate leads through cold calling, email marketing, and networking to drive sales and business growth.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Organizing & inputting info accurately, ensuring data integrity using software for efficient management and validat