Bachelor of Secondary Education Major in Mathematics
Visayas State University
Freelancer | BPO Specialist | Licensed Professional Teacher | Pro VA-Certified Webinar Graduate
With a strong foundation in the BPO industry spanning two years, I've honed exceptional communication, problem-solving, and customer service skills. My tenure in this fast-paced environment has equipped me with the ability to thrive under pressure while delivering top-notch results.
As a Licensed Professional Teacher in the Philippines, I bring a pedagogical edge to my freelancing endeavors. My understanding of educational methodologies and effective communication allows me to craft engaging content, ensuring clarity and comprehension in all deliverables.
I've further augmented my expertise through a comprehensive webinar with ProVA, amplifying my skill set with advanced techniques and strategies. This training has empowered me to provide tailored solutions, elevate productivity, and maintain a client-centric approach in every project.
My multifaceted background enables me to offer a unique blend of BPO finesse, educational proficiency, and cutting-edge strategies, ensuring exceptional outcomes for every freelance project I undertake.
Visayas State University
A sales development representative (SDR) is an inside sales representative that focuses on outreach, prospecting, and lead qualification. SDRs don't focus on closing business, but on connecting with as many leads as possible and determining if they're good customer fits. SDRs move leads through the sales pipeline.
An outbound call agent is responsible for making outgoing calls to prospective or existing customers. They play a crucial role in generating sales leads, conducting market research, and providing customer support or telemarketing services.
Generate leads through cold calling, email marketing, and networking to drive sales and business growth.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Organizing & inputting info accurately, ensuring data integrity using software for efficient management and validat