2019
Bachelor of Science in Tourism Management
World Citi Colleges – Quezon City
More Info About Me
Hi there! I'm Melissa, a dedicated and hardworking freelancer with a passion for achieving success in everything I do. With a Bachelor of Science in Tourism Management, I have a keen eye for detail and a strong ability to communicate effectively with clients and colleagues. My experience working in a BPO company as a Technical Support Representative has honed my customer service skills and my ability to provide solutions to complex problems. Additionally, my small online business has allowed me to develop my entrepreneurial spirit, giving me the confidence and know-how to take on any challenge.
As a middle child with two brothers, I have always been a team player, capable of working well with others and adapting to different personalities and work styles. My dream is to continue growing and learning as a freelancer, while also building strong and lasting relationships with my clients. With my determination and positive attitude, I am confident that I can achieve anything I set my mind to.
I am always seeking new and exciting opportunities to collaborate with other professionals in the industry. If you are looking for a dedicated and skilled freelancer to partner with on your next project, I would be the perfect choice. My diverse background in technical support, online business, and tourism management gives me a unique perspective and skill set that can bring added value to any team. Whether you need a reliable virtual assistant, social media manger, or a data entry specialist, I have the skills and expertise to help take your business to the next level. So if you are looking for a driven and ambitious freelancer to partner with, please don't hesitate to reach out to me. I look forward to hearing from you soon!
My Skills and Competencies
Time Management
Social Media Management
Collaboration
Data Entry
E-Commerce (Amazon)
Bookeeping
Certificates
My Experience and Education
2020
-
2021
Neubeam
(Co-Owner/Social Media Manager)
Develop and execute a social media strategy that promotes brand awareness, engages with customers, and ultimately drives sales.
2023
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2023
ProVa PH
(Data Entry Specialist Trainee/Amazon VA Trainee/Bookkeeper Trainee)
Learned and develop the necessary skills and knowledge required for the position, including accurate data entry, efficient task completion, and effective communication with clients.
2021
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2022
Transcom
(Technical Support Representative)
Assist customers in resolving technical issues related to a product or service by providing helpful and timely solutions through phone call.
2020
-
2020
Astoria Plaza
(Customer Service Officer)
Provide high-quality assistance and support to customers by responding to inquiries, addressing complaints, and processing bookings.
My Services
E-Commerce (Amazon)
Provide exceptional customer service, manage seller accounts, and ensure accurate product listings. Fast-paced role.
Social Media Management
Create and implement strategies, manage social media accounts, and develop content to increase engagement and growth.
Data Entry / Web Researcher
Gather and enter accurate information into databases, and research and analyze data for various projects.
Bookkeeper
Manage financial records, reconcile accounts, prepare financial reports, and maintain accurate financial information.