2014
Bachelor of Science in Nursing
World Citi Colleges
More Info About Me
A Registered Nurse who brings experience working as a Customer Care Specialist in a BPO Healthcare Account. Enthusiastic, and dependable person. Learning and improving my skills are important to me to contribute at a high level to the company that I am in.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2016
-
2016
SDS Medical Center, INC
(Staff Nurse)
• Responsible for giving good nursing care to patients according to their needs.
• Making frequent rounds to all patients thus assessing their condition and referring any unusuality to doctors.
• Check the patient’s charts for new doctors orders and carried out orders.
2014
-
2016
Hinduja Global Solutions
(Customer Care Specialist)
• Act in customer service role - Answered phone calls and attend to providers’ queries related to the member’s medical insurance verification.
• Furnishing providers with details regarding members’ eligibility and benefit.
• Delivered exceptional customer support in every phone call.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.