Bachelor of Science in Agriculture major in Enterprise Management
University of Southeastern Philippines
“I love helping busy entrepreneurs achieve their goals & focus on what truly matters - growing their businesses while sustaining a healthy work-life balance." 💸✨
I'm a Licensed Agriculturist and with my humble beginnings as an Office Admin Assistant and Customer Service Representative way back in 2018, I am now a professional virtual assistant. I have past experience as a Text-based Tutor for Course Hero as well.
My ultimate goal is customer satisfaction and I look forward to learning new things every day.
If you want to work with me, email me at catalinomelin@gmail.com so that we can schedule a discovery call and see if we are a good fit.
University of Southeastern Philippines
• Conducts customer research, tracks, maintain, and update leads. Contact prospects to qualify leads and provide accurate information to management.
• Manage filing systems, update records, and organize documentation.
• Conduct research and create reports on various topics based on the needs of the executive.
• Upkeep important information and documents organized electronically.
• Checking incoming paperwork (correspondence, invoices, and making copies before distributing).
• Manages calendar of activities and email management.
• Liaise with the section head for reports and data required by City and Regional Offices.
• Consolidate data and forms for reports.
● Answer client questions and concerns over the phone.
● Get new potential clients started by registering them.
● Gather important information and update details on clients’ accounts.
● File disputes and submit clients’ requests on their behalf.
• Make appointments with prospective customers via cold calling
• Utilize software, databases, scripts, and tools appropriately
• Deal with complaints or doubts to safeguard the company’s reputation
• Keep records of customer’s personal information accurately in a computer system
Set appointments, respond to emails, make meeting arrangements, and create and execute tons of to-do lists.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Verify leads, schedule appointments and email the information for you to call when the prospect is expecting your call.
Manage your calendar appointments, emails, and many other tasks that come up.
Customer research, tracks, maintain and update leads. Qualify leads and provide accurate information to management.
Design brand assets for print and social media posts, and more using Canva.