2018
Bachelor of Arts in Communication
New Era University
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Accenture
(Customer Service Associate)
Serves as medical claim analyst on one of the leading insurance provider in the USA. It’s a blended account and the job focuses on making follow up calls and emails such as requesting medical information from physicians, employer, and employee. Part of the also includes scheduling of various medical exams and health screening with providers.
2020
-
2022
Teleperformance
(Customer Service Representative)
Handled Telco international account. Managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns or promo packages.
2018
-
2019
Unionbank of the Philippines
(Corporate Customer Care officer)
Handled SME clients in their after sales concern.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.