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BSIT
STI College Puerto Princesa City
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2024
TALENTUS Society Mortgage
(Loan Officer Assistant)
Supports loan officers in the mortgage or lending industry by assisting with the
administrative and operational aspects of the loan process.
2023
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2023
ANZ AUSTRALIA
(Phone Banker)
Responsible for providing excellent customer service over the phone, assisting
customers with various banking inquiries and transactions. They handle a wide range of tasks,
including account inquiries, transaction processing, troubleshooting issues, and offering financial
products or services. The role requires strong communication skills, a customer-centric
approach, and the ability to work effectively in a fast-paced environment.
2022
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2022
AMERICAN EXPRESS
(Customer Service Representative & Credit Card Analyst)
The Customer Service Representative & Credit Card Analyst is responsible for
handling customer inquiries related to credit card accounts, processing transactions, providing
product information, and resolving issues. This role combines strong customer service skills with
expertise in credit card products and services, ensuring customers receive the best possible
support and solutions to their financial needs.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.