Bachelor of Secondary Education Major in English
Cagayan State Univerity- Sanchez Mira Campus
Hi there! I'm your VA Melanie, a former English teacher and journalism coach turned virtual assistant. After many years of helping students find their voice and stay organized, I now help busy professionals do the same! Whether it's managing emails, scheduling, content creation, or keeping things on track behind the scenes—I’ve got your back.
With 5 years of experience as an English teacher and journalism coach, I bring strong communication, organization, and critical thinking skills to every task. My background in education has equipped me with the ability to manage multiple responsibilities, meet tight deadlines, and adapt quickly to new challenges—all essential qualities for a successful virtual assistant. I’m detail-oriented, tech-savvy, and passionate about helping others stay organized, efficient, and focused. Ready to transition into a virtual assistant role, I offer a unique blend of creativity, professionalism, and problem-solving expertise.
Cagayan State Univerity- Sanchez Mira Campus
Designed and implemented engaging English lessons focusing on literature, grammar, writing, and oral communication tailored to both junior and senior high school learners.
Guided student journalists in school publication production and led teams in local and regional press conferences and competitions.
Collaborated with fellow educators and administrators in curriculum planning, school programs, and student development initiatives.
Planned and delivered engaging English lessons tailored to diverse learning styles and grade levels (elementary to high school).
Served as a classroom adviser, providing academic guidance, emotional support, and mentorship to students.
Organized class activities, school events, and parent-teacher meetings to build a strong classroom community.
Provided exceptional customer service and support in a fast-paced, high-volume environment. My role involved handling a wide range of customer inquiries, complaints, and service requests via phone, email, and chat. I consistently demonstrated strong communication skills, empathy, and problem-solving abilities to ensure customer satisfaction and loyalty.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Provide top-tier administrative support, helping busy professionals streamline operations, manage schedules, and enhance