2013
Bachelor of Science in International Hospitality Management
Lyceum of the Philippines University - Manila
More Info About Me
Efficient, result-oriented and extremely motivated to constantly develop my skills and grow professionally. Has a cheerful personality, love to express my ideas through writing and is open for new learning opportunities. I am confident in my ability to follow instruction and to produce quality of work output that is required of me.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Concentrix
(Customer Service Representative)
Customer service agents are frequently a customer's first point of contact with a business. A CSR's duties and responsibilities include answering incoming calls and responding to customer service inquiries, generating sales leads that turn into new customers, and detecting and assessing client needs in order to attain satisfaction.
2020
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2021
Concentrix
(Technical Support Representative)
A Technical Support Representative in a Healthcare Account is giving customers step-by-step instructions on how to use their over-the-counter Rapid Covid19 Antigen Kit. assisting and guiding them virtually on how to log in to their account, use the at-home or anywhere test kits, and finally comprehend the test results.
2014
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2019
Majid Al Futtaim Cinemas LLC
(Customer Service Officer)
Customer Service Officer position in a cinema provides customer service, cash handling, and ticketing services in our state-of-the-art, centralized box office, and concessionaries. Aside from selling popcorns and tickets, I also handled Cinema Events.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.