I am a Mom with a proven track record in the work that I have done for years now. Having said that, I am ready and willing to help your company. I can do so because my experience and competencies are in the following fields: Customer Service Support, Social Media Management as Content Creator, Copywriter, and Engager. I also have an experience in Sales and Marketing in e-Commerce business.
"NEED HELP WITH YOUR BUSINESS? HIRE ME, I'LL BE YOUR ANGEL READY TO ASSIST."
Hospitality management is a career path that typically falls under the hotels, resorts, and lodging industry. Professionals in this field create and run many aspects of the guest experience.
-- Duties include executing social media strategy and publishing and sharing content.
-Content creator
-Copy Writer
-Engager
-Product listing (Shopee Account)
-Customer Service Support
-Inbound Call
Evaluate problems and complaints of the callers and provide proper
solutions to them. Respond to the needs of customers and provide
personalized service.
-Outbound Call
Contacts customers who have made inquiries or have concerns
related to their account, purchase experience, or product use.
Provides assistance with activities of daily living such as meal
preparation, dressing, grooming, medication monitoring,
transportation and light housekeeping.
Offer excellent customer service in accordance with the
Store's sales objectives.
Deliver excellent client service through the employer's client
Service strategy.
Manage transactions with customers using cash registers (POS
Machine)
Provide excellent customer service as per the store's sales
objectives.
Contains expert knowledge of brand and merchandise to
increase repeat customer sales.
Deliver excellent customer service with the employer's
customer service strategy.
Maintained high standards of customer service during high-volume, fast, paced operations.
Built loyal clientele of diverse backgrounds through friendly interactions and consistently scored over 90% satisfaction rating on customer service.
Resolved complaints promptly and professionally to ensure customer satisfaction
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
To learn and document while reaping the benefits of content creation is an effortless way to grow
A professional who is responsible for handling questions, comments, and complaints regarding a particular business.