Bachelor of Science in Psychology
Saint Louis University
Hi! My name is Melanie Baldo, a graduate of Psychology and a certified Medical Virtual Assistant.
My professional experience is in the area of Guidance and Development. I’ve been in the field for 4 years as a Human Resource Manager and a year as a Virtual Assistant.
All these experiences put together are the foundations of who I am today. Empathetic, selfless, organized, hard-working, and most of all a person with integrity. I believe that everything I’ve learned through the years paved the way to the path of becoming an amazing Medical Virtual Assistant. I hope to help you in achieving greater success and to become a great contributor to your team. Once again, I’m Melanie Baldo and I’m looking forward to working with you soon!
Saint Louis University
Research, and Inbound and Outbound Calls
Interviewing, conducting the onboarding process, doing paperwork, reports and meeting.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.