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Bachelor of Science in Education Major in English
University of Mindanao
More Info About Me
ESL tutor/CSR/Telemarketer/Appointment Setter.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
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2022
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(ESL tutor)
Teaches English to foreign students
2014
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2015
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(Customer Service Representative)
-Directs or routes customer calls to appropriate personnel for assistance.
-Handles dissatisfied customers in a polite and a professional manner.
-Tracks and follow-up all customer requests in a timely manner.
-Places or cancels orders through email or phone.
-Maintains procedures and process for first level problem determination.
-Compiles reports on overall customer satisfaction.
-Takes payment information and other pertinent information such as addresses and phone numbers
2012
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2013
IQOR
(Customer Service Representative)
-Helps and guides them place their orders.
-Resolves product or service problems by clarifying the customers’ complaint and determining the cause of the problem.
-Expediting correction or adjustment and following up to ensure solution.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.