2014
BACHELOR OF SCIENCE IN AIRLINE MANAGEMENT AND ACCOUNTANCY
MATS COLLEGE OF TECHNOLOGY
Your Virtual Partner in Achieving Freedom and Success
Hi, I’m Meg, short for Meggan, a 31-year-old from Lupon, Davao Oriental. I’m happily married and a proud mom to two wonderful children. I hold a Bachelor’s Degree in Airline Management and Accountancy from MATS College of Technology, and I’ve completed specialized trainings in General Virtual Assistance and Executive Assistance, equipping me with the expertise to provide exceptional virtual support.
With 2 years of experience as an Executive Assistant, I’ve successfully handled roles that include social media management, email correspondence, data entry, payroll, and administrative tasks. My responsibilities have been integral to supporting executive-level operations and ensuring seamless task execution.
Additionally, with over 5 years of experience in the corporate world, I’ve honed my skills in Sales and Customer Service across the Retail and Airline industries. My experience as an operations manager of a small business has also given me hands-on expertise in operations, marketing, and customer service.
Contact me today and let’s work together to bring your vision to life!
My Skills and Competencies
Facebook Ads Management
Administrative Tasks
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
February 2021
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December 2024
Mateau's Cafe-Lupon
(Social Media Manager)
Managed daily Facebook content posting and scheduling, engaging users to increase likes and followers to over 7,000.
Designed promotional materials using Canva and CapCut.
Utilized Facebook Ads to boost post visibility and shared content in relevant groups.
February 2022
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September 2024
Abhavi Pty Ltd.
(Executive Assistant)
Chatime AU
Managed rosters, payroll, and team performance for multiple locations.
Coordinated inventory and vendor relations for timely deliveries.
Assisted in recruitment, onboarding, and training.
Prime Your Mind
Handled email management and client bookings, improving client communication.
Created and maintained invoices, supporting financial transparency.
Produced marketing videos and managed content creation.
You & I Belong
Managed email communication and client onboarding processes.
Developed eBooks and supported website development initiatives.
Conducted data entry and created SOPs for operational efficiency.
MyChai
Processed customer orders and maintained accurate invoicing.
Managed social media content and promotional materials.
Developed product labels and organized delivery logistics.
October 2021
-
January 2022
DealForce.io
(Sales SDR)
Send connection invites to the lead list
Conversation Management
Appointment Booking
Typeform submission
September 2021
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October 2021
Seipro Lights Ltd
(Lead Generator & Cold Email Marketing VA)
Web research for LED light resellers & Distributors in EU countries.
Send cold emails daily.
Fill Contact Us form for potential LEADS.
July 2018
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January 2020
Sky Sail Travel & Tours
(Ticketing Agent)
Assist in booking, Rebooking & Marketing airline Promo fares on Social Media.
February 2020
-
January 2021
DSG Sons Group Inc.
(Customer Retention & Loyalty Supervisor)
Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
Strategize and monitor the daily activities of customer service operations.
Monitoring and authenticating returns & exchanges.
Investigating and solving customer service complaints.
Maintaining documentation about customer service department activities.
February 2015
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June 2018
LTS Retail Specialists, Incorporation
(Selling Operations Supervisor-Supermarket)
Handled various departments under the NCCC supermarket setup. Leading a minimum of 20 associates. Had a 5-months opportunity as an OIC-Store Head. Tasked to achieve sales, profit, and loss, inventory control, people management, and development, maintaining standard operating procedures, merchandise management, customer service, customer loyalty and satisfaction, and ensuring the growth of the business.
February 2015
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August 2015
LTS Supermarkets, Incorporation
(Management Trainee)
Undergone 7 months of Supermarket Operations Training Program.
June 2014
-
December 2014
Topserve Manpower Solutions Incorporated | Cebu Pacific Air
(Customer Service Agent)
Responsible for checking in on the passengers at the counter, and assessing check-in baggage upon loading. Meet and assist passengers at the departure and arrival areas. Attends to customer queries during check-in and flight disruptions, responsible for the booking and re-booking of flights, assist any passengers who might have been left behind, monitors the arrival of first and last baggage at the conveyor, attends to any passenger complaints, and refer to station officers for any unresolved complaints and other duties and responsibilities that may be directed by superior.
My Services
Facebook Ads Management
Creating targeted ads to drive traffic, boost sales, and maximize ROI.
Customer Service
Delivering outstanding support and creating positive customer experiences.
Administrative Tasks
Organizing schedules, managing communication, and handling day-to-day operations efficiently.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.