2018
Bachelor of Science in Hospitality Management
Palawan State university
My Skills and Competencies
Social Media Management
Bookkeeping Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Hello Connect Inc.
(Customer Service Representative)
Handle Customer’s queries, complaints, help placing their orders and processing refund. Answer chats, emails and phone calls.
2020
-
2022
Sitel Palawan
(Customer Service Representative)
Handle Customer’s queries, complaints, help placing their orders and processing refund. Answer chats, emails and phone calls.
2018
-
2018
Blue Lagoon Inn and Suites
(Front Office Associate)
Welcome Guest, Accommodate Online Booking and deal with customers queries, their needs complaints etc.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Specialist
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.