2007
Bachelor of Arts in English
Polytechnic University of the Philippines
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Concentrix Philippines
(Sales Representative, Technical Support)
-Identifies, investigates, and resolves users problems with IOS.
-Ensures that all book orders are processed in a timely manner.
2012
-
2017
Teleport Business Tech Solutions Inc.
(Quality Analyst)
Monitored and evaluate processes. Ensure that agents provide quality service in line with organizational objectives.
2007
-
2012
West Conta
(Customer Service Representative)
(Telco Account:– Handled Activation, Billing, and Technical Support).
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.