2014
Computer Secretarial – Bookkeeping NCIII
ACCESS Computer and Technical College
More Info About Me
My name is Maylene E. Hipos, and I go by May. I am a 30-year-old resident of Quezon City, Philippines. Currently, I am single. I hold an Associate degree in Computer Secretarial Bookkeeping NCIII. Throughout my professional journey, I have gained experience as an accounting staff, customer service representative, social media manager, and event coordinator.
I excel in various areas including time management, email management, social media management, content planning, Google Workspace, Microsoft applications, and online bookkeeping. I have developed a strong ability to effectively manage my time, ensuring that tasks are completed efficiently and promptly. Moreover, I am well-versed in handling emails and maintaining organized digital communication systems.
As a social media manager, I understand the importance of strategic content planning and successfully managing various social media platforms. Furthermore, I am proficient in using Google Workspace and Microsoft applications, which enables me to seamlessly navigate and utilize different software and tools. Additionally, my expertise in online bookkeeping ensures accurate and reliable financial records.
Please feel free to reach out if you require further information about my professional background or any other inquiries.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2024
-
2025
Alorica
(Technical Support Representative)
Solving Tough Tech Issues | Documenting transaction | Handling System & Network Support Collaborating with the Supervisor for immediate resolution | Addressing other non-technical concerns
2022
-
2023
Telus International Philippines
(Customer Service Representative)
Manage incoming phone calls, address customer inquiries about products and services, identify and assess their needs, process payments efficiently, build lasting relationships through open communication, advocate for their concerns, and expertly investigate and troubleshoot any issues that may arise.
2020
-
2022
Policome Construction and Development Corporation
(Purchasing Officer)
Conduct comprehensive market research to identify reliable vendors, analyze offers from various suppliers, negotiate pricing and contract terms, maintain accurate records of deliveries and invoices, enter order details into our systems, monitor orders to ensure timely delivery, and actively source construction and office supplies through canvassing efforts.
2017
-
2018
Elixir Industrial Equipment, Inc.
(Credits and Collection Staff)
Served as a credit and collection professional, handling a range of responsibilities such as creating billing and sales invoices, reaching out to customers with overdue bills to negotiate payment plans, reconciling tax forms like the Expanded Withholding Tax form (BIR 2307), maintaining accurate records of payments, documenting payment details and communication with customers, filing hard copies of invoices and receipts, preparing weekly summaries of total collections, and traveling to collect receivables in person when required
2015
-
2017
Philippine Wine Merchants
(Accounting Staff)
maintaining accurate financial records, updating accounting files, and organizing essential documents. I also analyze budgets and create detailed expense reports to ensure that financial data remains up-to date and reliable. In addition, I handle issuing checks for bank transactions, processing payments for accounts payable, and conducting regular bank statement reconciliations. I work closely with the accounting manager, providing regular updates, valuable insights, and collaborating on process improvements to enhance overall efficiency. responsible for entering data into computer systems to generate invoices, preparing and sending these invoices to customers, and ensuring their accuracy before dispatching them
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Bookkeeping
Maintains financial records, reconciles accounts, and prepares reports for accurate bookkeeping.
Executive Virtual Assistant
Manages schedules, communications, and administrative tasks remotely for executives and teams.