2014
Bachelor of Hotel and Restaurant Management
Visayan Maritime Academy
Get to know Me!
Hi There,
I am a focused, intelligent, and resourceful individual with exceptional skills in CRM, communication, and organizational abilities. With 5 years of experience in customer service and administrative support, I bring strong skills in email management, customer communication, and organization. I’m confident I can effectively assist with your daily tasks and help manage your operations smoothly.
Experience:
📌Assistance in CRM management
📌 Help in communicating with clients effectively
📌Organize and manage schedules, appointments, and meetings.
📌Create engaging content creations.
📌Processing orders
📌Attending customer complaints
📌Managing heavy load of administrative tasks with accuracy
📌Attention to detail
📌Ability to multitask effectively
Tool used:
💡Google Workspace
💡Microsoft office
💡Metricool
💡ASANA
💡Trello
💡Slacks
💡SAP
I understand how important your business is to you. Allow me to put my skills and experience and provide you with exceptional services that will ensure you are satisfied with the outcome.
With my dedication and commitment to achieving 5-star feedback from you.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2023
Moon Balloon Creative Studio
(Virtual Assistant)
Managing social media, Scheduling Orders and Attending to customer inquiries Promoting products via Social Media Platforms, Improving operations efficiency and customer satisfaction, Handling Email Inquiries, Assigned Graphics Creating and Managing administrative tasks with accuracy
2022
-
2023
Fundline Finance Corporation
(Sales and Marketing Associate)
Maintained a positive work ethic and commitment to providing excellent service. Improve operations efficiency and customer satisfaction. Promote products to potential customers and existing customers online, callout, or walk-in clients.
2019
-
2021
Firefly Electric and Lighting Corp.
(Sales Support Associate)
Answer incoming calls and receive a message, Handle email inquiries, Appointment management, and scheduling, Data collection, Manage loads of Administrative tasks with accuracy, Ability to multitask effectively, Accuracy and detail-oriented
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.