Hey I am Mayhope

More Info About Me

I have been an Email Support for almost two years. My tasks include answering customer queries and concerns via Zendesk and Kustomer, setting appointments, and managing Google Calendars. I am also an HRM graduate with over one year of experience as a Phone Support and nine months of experience as an Office Administrative Assistant in two different universities.

I can also do Social Media Managing and Marketing, using social media sites such as (Facebook, Twitter, Instagram, Tiktok, and Linkedin). I can also do research and use Google Drive and Spreadsheets to organize all your social media transactions.

My additional skills are:
Photo editing with the use of Adobe Lightroom.
Graphic designing with the help of Canva.
Video editing using Wondershare Filmora.
Proficient in MS Office, such as MS Word, MS Excel, and MS Powerpoint.

Lastly, I am a team player, hardworking, a fast Learner, passionate to work, and eager to learn new things. I can communicate well in the English language to ensure excellent service.

I can be instrumental in your team since my main objective for my clients is to give outstanding results, long-term relationships, and professionalism.

Mayhope Quilang Tumana - Dalagan
Tagum City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Bachelor of Science major in Hotel and Restaurant Management

Mindanao State University – Main Campus

2022 - 2024
ResolvedCx
(Email Support)

Respond to client emails via Zendesk and Customer, and tasked to schedule meetings and appointments of Prescribers and Patients.

2021 - 2021
USTP CDO
(Clerk I)

Tasked to set BAC appointment meetings, responsible for receiving bidding documents, performed administrative tasks, and assisted BAC Secretariat Head.

2020 - 2020
UseP, Tagum City
(Bids and Awards Committee Staff)

Organized BAC meetings and conferences, tasked to prepare minutes of meeting and resolutions of BAC, and managed the distribution of bidding documents.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Tagum City,
Philippines


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