2019
Bachelor of Public Administration
University of Caloocan City
More Info About Me
Adventurous and energetic by nature, I bring the same passion I have for exploring the outdoors into my work as a Virtual Assistant, Content Creator, and Social Media Manager. Just like in travel, I thrive on discovery, creativity, and finding fresh perspectives—helping brands stay organized, engaging, and full of life.
Driven by curiosity, I’m always eager to learn, grow, and experience something new every day. Whether it's through adventure or everyday moments, I believe in making life meaningful and exciting.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
Concentrix Philippines Bridgetowne Quezon City , Philippines
(Sales and Chat Support Representative)
Interacting with customers through online chat to address their inquiries and provide assistance.
Providing accurate and detailed information about products or services, including features, benefits, and pricing.
Guiding customers through the sales process, helping them with product selection, and processing orders.
Addressing customer complaints, resolving issues, and escalating complex problems to the appropriate channels when necessary.
Maintaining a high level of customer service, ensuring customer satisfaction throughout the interaction
2016
-
2024
Infinite’s Collection
(Entrepreneur)
Retailer and wholesaler
Garments Design
Cutting, sewing, making, assembling, finishing, dyeing, altering & repairing
2013
-
2016
Philippine Airlines
(Premiere Guest Specialist)
Welcomes Business Class Passengers and members of Mabuhay Miles in the
Mabuhay Lounge of Philippine Airlines
Assisted passengers in cases of baggage problems and connecting flights troubles.
Help passengers to update or retro credit the flights on their Mabuhay Miles membership account
Make sure that passengers experiences while waiting for their flights are memorable and the most comfortable one.
November 2005
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April 2010
Saudi Arabian Airlines
(Cabin Crew)
Identify, document, and analyze cabin maintenance issues and promptly report
findings to the pilot-in-command.
• Conduct pre-flight safety checks of cabin emergency equipment including safety
briefing of passengers before flight.
• Oversee the maintenance of comfort, safety, and security of all passengers, by
utilizing a client centered work ethics.
• Ensure a safe and secured journey of the passengers by following the airline’s safety
procedures. Honored with “Outstanding Performance Award”.
• Managed passenger safety during rejected takeoffs, cabin depressurizations and
emergency landings.
• Greets passengers and directs passengers to assigned seats.
• Walks aisle of plane to verify that passengers have complied with federal regulations
prior to take off.
• Serves previously prepared meals and beverages.
• Observes passengers to detect signs of discomfort, and issues palliatives to relieve
passenger ailments, such as air sickness and insomnia.
• Resolves passenger conflicts during flights including issues with disorderly travelers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.