2019
Bachelor of Science in Office Administration major in Computer Secretarial
Partido State University
About me:
Hi, I’m May Delfino, 30 years old, and currently working as a saleswoman in our family business. My role allows me to engage with customers and contribute to the success of our operations. I also had the opportunity to intern as a clerk at the NBI in Naga, where I gained valuable administrative experience.
Beyond my professional work, Highly motivated and detail-oriented professional with a strong passion for delivering exceptional virtual assistance and accurate data entry services. Skilled in organization, time management, and communication, ensuring tasks are completed efficiently and to the highest standard.
Although i am new to the field, I am eager to apply my adaptability and commitment to learning to support your business needs. Proficient in using productivity tools, with a keen eye for accuracy and a focus on maintaining confidentiality in handling sensitive information.
Ready to contribute to your success with a proactive approach and a dedication to excellence.
key Skills
Relevant Skills
Social Media Marketing
Social Media Management
Graphic Designer
Customer Service Associate
Data Entry
Certificates
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freelance Data Entry Assistant self-Employed (2024) Family Business 1.Assisted with entering and organizing data into spreadsheets for our small family business. 2. Ensured data accuracy and consistency by double-checking entries. 3.Gained proficiency in Microsoft Excel and Google Sheets. On the job Trainee in National Bureau Of Investigation ( 2019) i ensure customer satisfaction, Responding to customer concern via phone, email, or in client , Resolving complaints and issues, Processing client request, Documenting and reporting client communications, Identifying and assessing client need and most of all collaborating with other department to improve our customer experince
Relevant Experience, freelance and Volunteer Work
2019
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2020
National Bureau of Investigation
(On the job Trainee)
Communication: Answering phones, taking message and providing information to client and other staff.
Scheduling: scheduling appointments and receiving visitors
Mailing: Sorting, opening and sending mail
Document Preparation: typing, formatting or editing reports and memos
Filling: maintaining an organized filling system
Supplies: restocking office supplies
Data Entry: entering data
Photocopying: making copies and faxing documents
Professional Services
Simplifying Data Entry and Organization
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Basic Data Analysis
assisting with sorting, filtering, and summarizing data to identify trends or insights.
Administrative support
Email management like sorting, responding and organizing email.calendar management like scheduling appointments and mee
Customer Relationship Management
Inputting and updating customer data in CRM system.Managing sales pipelines, and sending followed-up emails or reminder
Basic Bookkeeping
Recording Expenses and Invoices, Preparing financial reports and managing accounts payable or receivable