2010
AB Journalism
Kalayaan College
Get To Know Me
Hello there! My name is May Ann. I have gained a wealth of experience in the hospitality industry over the past 12 years working abroad. I was able to also explore some corporate roles in the Philippines.
I have decided to pursue a new career as a Freelancer and in preparation, I took online training courses with ProVA Philippines to improve my skills and gain more knowledge to ensure that I can deliver excellent results to my future clients.
I'm now a versatile virtual assistant with a solid background in social media management, offering a comprehensive approach to business support. I optimize efficiency and online presence, handling everything from admin tasks to captivating content. My focus is on growth, engagement, and elevating your brand's digital identity.
I'm thrilled to share my expertise and collaborate with talented professionals worldwide. Let's achieve greatness together!
My Skills and Competencies
Communication
Time Management
Copywriting
Facebook Ads Management
Data Entry
Social Media Management
Influencer Marketing Management
Content Creation
Certificates
My Experience and Education
2022
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2023
Bake and Bake MNL
(Copywriter, Content Creator, Engager (Part-Time))
-Responsible for making contents to post for Instagram and Facebook Page.
-Responsible for engaging with targeted audiences; Taking orders and answering inquiries.
2022
-
2023
The Lind Hotels
(Data Entry / Events Associate)
- Utilized tools such as Gmail, Google Drive, Google Docs/Sheets/Calendar, Microsoft Word/Excel, Skype, Google Meet, and Zoom for business meetings with clients.
- Generated list of clients and their information for business purposes.
- Ensured closing of deals by securing signed contracts and liaises with clients on finalizing details and gave professional advice on set-ups and planning of events.
- Maintained and established professional and harmonious business relationships with clients by attending to enquiries in a timely and efficient manner and updating them through email and phone calls or sales calls.
- Responsible for the dissemination of groups’ related information to other departments e.g. issues Banquet Event Orders (BEO), Group Information Sheet (GIS) and leads pre-event coordination meetings.
- Worked closely with the organizers, different suppliers, and departments to ensure that all requirements and set-up are aligned with prior meetings and discussions.
- Responsible for overseeing tasks throughout the event planning process.
- Assisted Credit and Collection team in following up deposits and payments. Made sure that all SOA issued to clients were updated and correct.
2020
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2022
Chef's Frozen Kitchen
(Social Media Manager)
- Provided exceptional clients support by proactively engaging and addressing clients' needs and identifying opportunities for improvement.
- Increased sales within 6 months.
- Performed office and management duties by utilizing tools such as Google Sheets, Gmail, Facebook Meta Business Suite, and Instagram Business Account.
- Managed e-commerce marketing, and online advertising functions by using Canva.
- Monitored social media platforms and engaged with the audience through comments, messages, and reviews.
- Identified and collaborated with relevant influencers or brand advocates to amplify reach and engagement.
- Developed and managed the social media marketing budget effectively by allocating resources appropriately to various activities, such as content creation and advertising.
-Responsible for business growth and conversion through Facebook Ads.
- Studied the industry market and kept abreast of new trends.
2021
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2021
FitPro
(Lead Generator / Outreach VA)
-Responsible for generating leads and appointment setting through different social media platforms such as Facebook and Instagram.
-Utilized tools such as Asana, Gmail, Google Docs for recording tasks, and, Zoom for group meetings.
2021
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2021
Group Consultants Inc.
(Telesales Representative (Part-Time))
-Responsible for reaching out to potential clients and customers over the phone.
-Remote set-up using own laptop, noise-cancelling headset, and a stable WiFi connection.
-Utilized tools such as GCI's dialer, Gmail, Skype, and Teamviewer.
2017
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2018
51Talk English International Inc.
(ESL Online Tutor)
-Delivered a standard English learning for students, particularly in China, to help them improve their
daily communication English skills.
-Monitored students' behaviors and accomplishments on the course being taken.
-Provided feedback and corrected some areas when needed.
-Utilizes tools such as Skype, 51Talk Online teaching, platform and website, and YouTube.
-Work from home set-up using own laptop, noisecancelling headset, and a stable WiFi connection.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Accurately and efficiently inputting and organizing information into a computer system.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Facebook Ads Management
Creating, monitoring, and optimizing advertising campaigns on the platform.
Influencer Marketing
Empowering brands with impactful influencer partnerships.