Maybelle Gallentes is 27 years of age. She is highly motivated and detail-oriented individual with 3 years experience in a customer service role. In her previous job, she has enhanced her communication and problem-solving abilities, as well as her time management skills. Has strong computer skills and ability to handle various administrative tasks. Committed to delivering high-quality work with accuracy and efficiency. Despite the fact that she is new to the Virtual Assistant Industry, she is highly trainable and a fast-learner.
Spiritual Theological Institution Bible School
UNIVERSITY OF THE PHILIPPINES VISAYAS
- Help fast-track the resolution of billing disputes beyond the service level agreement (SLA)
- Assist in managing the financials of customers with above $50k in 90+days AR
- Work with Collections on the status of the past dues of the customer
- Answer customer's billing inquiries through emails
- Check and review invoices for billing disputes and assess if credit is due
- Resolve billing disputes by customer education or issuing applicable credits
- Create a root cause analysis for credit processing once determined that credit is due
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
I will help your business by tracking your day-to-day transactions.
