2016
Bachelor in Secondary Education
Central Luzon State University
More Info About Me
Hi! I’m a detail-oriented and friendly professional with experience in customer service, admin support, and content moderation. Outside of work, I’m a big cat lover and a fan of online games—they help me stay sharp and relaxed!
My Skills and Competencies
Social Media Management
Shopify Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2024
TaskUs
(Content Moderator)
Reviewed and moderated user-generated content to ensure alignment with platform guidelines, taking appropriate action on violations and maintaining a safe, high-quality user experience.
2019
-
2020
TTech
(Customer Service Representative)
Provided support to employees on a range of HR-related topics, including benefits enrollment, tax questions, and payslip concerns
2016
-
2019
Concentrix
(Customer Service Representative)
Assisted customers in real-time with live orders, addressing issues such as wrong items, order tracking (ETA), refund processing, and basic troubleshooting to ensure high customer satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Shopify Expert
Customize Your Store With Our Website Builder.