2002
Bachelor of Arts in English
Capitol University
More Info About Me
I am a people person who enjoys making new friends and interacting with others. Working in the BPO industry for a few years allowed me to focus more on assisting customers in resolving their concerns while ensuring that they are satisfied with the service provided to them.
My Skills and Competencies
Transcription
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Engoo
(Online ESL Teacher)
-Provides online tutorial services to Japanese, Koreans, Thais and Taiwanese students via video and audio classes
2021
-
2023
Rev
(Transcriptionist)
-Listens to audio or video and type and convert them into text format.
2019
-
2021
Teleperformance
(Customer Service Representative)
-Assists customers with their orders, shipping and requests and coordinates with 3rd party services. Resolves customer’s concern.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.