2015
Associate in Office Administration
Laguna State Polytechnic University
More Info About Me
Experienced Revenue &Collection specialist with a demonstrated history of working in food delivery industry for two years. Skilled in payment dispute resolution and settlement reconciliation.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Bookkeeper
Certificates
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My Experience and Education
2020
-
2022
Grab Express Inc.
(Before was Revenue and Collections Specialist and then promoted as Revenue and Collections Payment Reconciliation Team Lead)
•Manage team and monitor their activities, attendance and productivity
• Assist coordinators to resolve transaction disputes
• Ensure timely and accurate payment processing
• Keep an organized tracker of files and adjustments for monitoring purposes
• Initiate process control /improvement in the tasks assigned through team collaboration to be more efficient in performing tasks during daily operations
• Lead the team’s weekly meeting and encourage each member’s engagement and cooperation in achieving the goals • Deal with different stakeholders across Grab
• Take on other ad hoc tasks as may be deemed necessary
2017
-
2020
Philippine Postal Corporation
(Secretary)
• Answer phone calls and redirect them when necessary
• Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
• Prepare and disseminate correspondence, memos and forms
• File and update contact information of employees
• Support and facilitate the completion of regular reports
• Develop and maintain a filing system
• Document expenses and hand in reports
2015
-
2016
SMT Philippines Inc.
(Production Operator)
Manually inserting parts of the PCB in hole. Manual Insertion.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeper
Accurately report corporate expenditures for the purpose of filing accounts, including purchases, invoices, and sales.
Virtual Assistant
Offering corporate management professionals with remote assistance.