2003
BS Physical Therapy
St Jude College
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
Accenture
(Team Leader)
Manage teams within Underwriting Department for UK client
2012
-
2020
AIG Shared Services, BPI
(Team Leader)
Manage multiple teams within Underwriting Department for US client
2005
-
2012
AIG Shared Services, BPI
(Process Coordinator)
Acts as first level of escalation for the team, develop skills and competencies of team members and coordinate with other teams and US counterparts
My Services
Life Underwriter Team Leader
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Promote companies' products and services by developing copy for websites, social media, marketing materials.