Hello! I'm Zheynie, your dependable Virtual Assistant. A 34 year-old individual who has been happily married for three wonderful years, and while we haven't welcomed human additions to our family just yet, we proudly consider ourselves fur parents to seven lovely dogs.
Upon graduating from college with a Bachelor of Business Administration, majoring in Management. I embarked on fulfilling a career in the banking industry for almost seven years and it allowed me to develop a strong foundation in financial management, customer service, and efficient administration. However, driven by a desire to broaden my impact and contribute to the public sector, I made a significant career transition by joining the government as an administrative staff. This shift provided me with a unique opportunity to apply my banking expertise to the realm of public service. Now, I find myself on a new and exciting path as I venture into the world of virtual assistance. The dynamic nature of this role aligns perfectly with my diverse skill set both acquired from the private and public sector. And while I may be considered relatively inexperienced in the virtual assisting industry, what sets me apart is my unwavering commitment to continuous improvement. I actively sought out Virtual Assistant training program opportunities to bridge the gap between theory and application.
I'm excited about the opportunity to contribute, learn, and grow. And I'm confident that my eagerness to learn will be an asset to your business. So hire me now and let's connect and navigate this journey together.
Polytechnic University of the Philippines - Taguig Campus
As an Administrative staff, I am responsible for preparing, collecting, and monitoring bidding documents for all the infrastructure projects by the city. I maintain the filing system of my office such as hardcopy, and softcopy that are related to the job. I also act as a representative of my office to its external and internal clients by providing information to their queries and requests.
As a Customer Service Associate, I specialized in managing new accounts in our branch. In my role, I serve as the front line of the bank that receives, processes, and approves requests for account openings, whether it's savings, checking, or other financial products for both walk-in and payroll accounts while ensuring compliance with the policies and procedures of the bank. I also handle concerns of the branch received through email. In addition, I am responsible for promoting bank products and services to existing and prospective clients.
As a Customer Service Associate, I play a crucial role in providing excellent customer service by handling various financial transactions. Whether it's depositing funds, processing withdrawals, or assisting with inquiries. I ensure that cash and cheques received are counted and verified and that technicalities are reviewed and checked before posting to the system. Furthermore, I act as the signature verifier of the branch and am assigned to cross-selling the bank's products and services
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.