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Bohol Province Institute
Efficient, result-oriented, and highly motivated to constantly develop my skills and grow professionally. I have a cheerful personality, love to express my ideas through writing, and am open to new learning opportunities. I am confident in my ability to follow instructions and produce the work output required of me.
Bohol Province Institute
> Maintained call center database by collecting and recording information.
>Provided customers with top-of-the-line service by working on an "on-call" basis for emergencies and repairs
>Continually worked to enhance the call center's reputation by providing quality and timely service.
• Updating and storing business files to ensure they are accurate and accessible for other employees
• Typing reports, letters, and other business related documents
• Sorting mail and responding to it or distributing it to appropriate employee
• Answering telephone calls and emails and redirecting them to offer employees when appropriate
• Issuing invoices and following up outstanding payments
• Taking dictations and minutes during meetings
• Monitoring office supplies and reporting when stock levels are low to office manager
• Documenting and reporting product or service levels
• Developing and implementing standards for inspection
• Developing plans to help a company manage waste
• Communicating with other team members to solve problems
• Following up with the appropriate channels when nonconformity is found
• Actively participate in troubleshooting processes and equipment problems assisting the supervisor in completing all necessary paperwork associated with investigation, deviations, and remarks.
• Demonstrates proficiency as outlined in training requirements for equipment systems and position.
• Recognize and report deviations or potential issues immediately to the management team.
• Perform all job responsibilities in compliance with applicable regulations, guidelines, policies, standard operating procedures, and industry practice and Industrial Excellence initiatives.
• Moving rolls/inventory from area to area
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.