1998
Computer Secretarial
Metro Data Computer College
More Info About Me
N/A
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
TCL Online Services
(Team Leader)
-People Management
-Supervisor/Manager Calls
-Quality Calibration
-Weekly Report
-Admin Work
2012
-
2020
Convergys/Concentrix
(Senior Customer Service-Advisor II)
-Customer Service
-Sales/After Sales
-Back Office
-Technical
-Retention
-For Residential and Business Accounts
2011
-
2012
Alorica Inc.
(Customer Service Representative)
-Customer Service
-Order Management
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.