2017
Bachelor of Science in Psychology
Bulacan State University
More Info About Me
I'm Mariah you can call me "Aya" for short, I am recognized for demonstrating a natural aptitude for process improvement, as well as for strategy development. Professional focal points include business and operations management, business process re-engineering, organizational management, multidisciplinary collaboration, quality assurance and control, staff training and development, performance reporting, systems implementation, and CRM.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Human Resources
Certificates
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My Experience and Education
2021
-
2022
Accenture Philippines
(HR Analyst)
-Plan, design, manage and measure the success of on-boarding team and build a
collaborative relationship by partnering closely with Sourcing /Recruiting team.
-Act as the SME for onboarding processes and partner with recruitment teams to identify
key challenges and work towards implementable solution.
-Monitor and track candidate pipeline and ensure it is adequate to meet the requirements
of the recruiting open vacancies
-Provide regular updates and feedback to OB Leads, Recruitment Managers and
stakeholders
2021
-
2021
Teleperformance
(Customer Service Representative)
-Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
-Allocate payments directly into customer’s accounts, complying to customer and company specification.
-Providing accurate information about client products and services to the caller and educating the callers on how to use client products and services.
-Providing excellent quality customer service and other duties as assigned.
-Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
2019
-
2021
Melco Resort Entertainment Corp.
(Casino Dealer)
-In-depth knowledge of casino games including baccarat, sic bo and money wheel while performing different interaction with the players.
-Communicate to floor manager regarding customer request or disturbed situation which is not in the jurisdiction of casino dealer for further action.
-Remind players about rules and regulations of the games.
-Maintain game pace fast and smooth by handling cards, chips, money, dice and other equipment efficiently
2017
-
2018
Accenture
(Human Resources Admin)
-Maintain employee records (soft and hard copies).
-Process employees’ requests and provide relevant information
-Handle numerous files of candidate.
-Provide orientations for new employees by sharing on boarding packages and
explaining company policies.
-Collaborate with the Recruiter to post job ads on careers pages and process
incoming resumes.
-Assisting in payroll preparation by providing relevant data, like absences, bonus
and leaves.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Human Resources
Human Resource isn't a thing we do, it's the thing that run our business.